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Omnichannel positioning strategies: The key to connecting with your audience
Traditional positioning strategies are no longer enough, omnichannel marketing allows you to orchestrate personalized campaigns.

Alejandro Saavedra
3 min read


Competitor Positioning: Intelligent automation and workflows
One of the most important factors in strengthening competitive positioning is intelligent automation along with a human touch.

Alejandro Saavedra
2 min read


How much does it cost to implement a CRM with AI?
When evaluating the cost of a CRM, the question shouldn't just be "how much does it cost?".

Alejandro Saavedra
3 min read


Digital metamorphosis for ecommerce platforms
How integrations can revolutionize the way businesses interact with their customers and maximize their results.

Alejandro Saavedra
2 min read


Ep.1: Marketing has always been EXMARKETING
We will explore the ever-changing nature of marketing throughout history, demonstrating that marketing has always been EXMARKETING.

Alejandro Saavedra
7 min read


The strategic art of customer curation: Leveraging data for growth
Revisiting Peter Drucker's pivotal insight, "The customer defines the business's essence, offerings, and success," sheds light on a...

Alejandro Saavedra
2 min read


Navigating the Age of AI-Influenced Decision-Making
In an era defined by the ubiquitous presence of Artificial Intelligence (AI), the extent to which algorithms can subtly influence our...

Alejandro Saavedra
3 min read


Activation of Innovation: Harnessing market data and customer feedback to unlock business growth
Growing a business is like piecing together a complex puzzle. Each component must perfectly fit together to reveal the full revenue...

Alejandro Saavedra
5 min read


Harnessing AI-powered LLM for sales acceleration: A CRM revolution
In the evolving digital business environment, the integration of Artificial Intelligence (AI), especially large language models, into...

Alejandro Saavedra
2 min read


Transform your workflows with intelligent chatbots
Chatbots have evolved from simplistic question-answer engines into advanced AI systems that are revolutionizing workflows. By combining...

Alejandro Saavedra
2 min read


The AI Revolution: The rise of language-based AI
We are in the midst of an AI revolution, with a new paradigm focused on language-based generative models. As this technology rapidly...

Alejandro Saavedra
3 min read


How AI will help combat Inflation with lower costs and prices
Inflation has become a global economic concern, with consumer prices rising at rates not seen in decades. While central banks grapple...

Alejandro Saavedra
3 min read


10X: A methodology for elevating the Digital Experience
Delivering innovative and positive experiences is essential for earning customer loyalty and empowering employees. But with so many...

Alejandro Saavedra
3 min read


Understanding the diverse EU consumer landscape
Customers seek out brands that offer meaningful, empathetic relationships and interactions. To meet these diverse EU consumer landscape...

Alejandro Saavedra
3 min read


How to build an Experience Relationship Management system (XRM) with ChatGPT
In today's world, businesses must have a strong focus on digital transformation, marketing, and commerce initiatives. This requires...

Alejandro Saavedra
3 min read


How to automate Customer and Employee experience follow up
As the world becomes increasingly digital, companies are seeking ways to improve their customer and employee experiences while...

Alejandro Saavedra
3 min read


Monetization strategies through customer experience
As a business owner, you know how important it is to understand your customers and their needs. The more you know about them, the better...

Alejandro Saavedra
3 min read


Omni-Channel experiences for Experience Relationship Management
In today's digital world, the average consumer is cross-device and highly mobile, using their smartphones and other devices...

Alejandro Saavedra
3 min read


How to drive sales with Customer Experience data
Technology has transformed the way brands reach and engage with customers. With the rise of social media and artificial intelligence...

Alejandro Saavedra
4 min read


How CRM improve customer data quality
As the digital landscape evolves, customers expect companies to provide personalized experiences and fast service across multiple...

Alejandro Saavedra
2 min read
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